Cookie Policy
Effective date: April 27, 2025
This Cookie Policy explains how Techwillow STEM Education Inc. uses cookies and similar technologies when you visit techwillow.ca, and what choices you have.
1.What Are Cookies?
Cookies are small text files that a website places on your device when you visit. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website owners about how their site is used.
Similar technologies include web beacons (tiny images embedded in pages), local storage, and session storage. This policy covers all such technologies collectively.
2.Cookies We Use
We use the following categories of cookies:
Strictly Necessary Cookies
Always ActiveThese cookies are essential to the operation of our website. Without them, services you have requested — such as completing a registration form or accessing a secure page — cannot be provided. These cookies do not track you for marketing purposes and cannot be disabled.
- Session authentication (admin portal)
- CSRF protection tokens
- Load balancer cookies
Performance and Analytics Cookies
OptionalThese cookies collect anonymous information about how visitors use our website — which pages are visited most, how users navigate between pages, and whether they encounter error messages. The data is aggregated and used to improve the site.
- Google Analytics (_ga, _gid, _gat) — measures traffic and user behaviour
- Vercel Analytics — server-side performance data
Functional Cookies
OptionalThese cookies remember choices you make (such as your preferred language or region) to provide a more personalised experience. They may also be used to provide services you have requested, such as a live chat session.
- User preference cookies (e.g., announcement banner dismissed)
Marketing and Social Media Cookies
OptionalThese cookies are set by third-party social media platforms (Facebook, Instagram) whose content we have embedded on our site or whose share/like buttons appear on our pages. They track your browsing activity across websites to build a profile of your interests and show you relevant advertising. We do not directly set these cookies and do not have access to the data they collect.
- Facebook Pixel (_fbp) — conversion tracking for Facebook/Instagram ads
- Instagram embed scripts
3.Cookie Duration
| Cookie | Provider | Duration | Category |
|---|---|---|---|
| __session | Techwillow | Session | Strictly Necessary |
| _csrf | Techwillow | Session | Strictly Necessary |
| _ga | Google Analytics | 2 years | Performance |
| _gid | Google Analytics | 24 hours | Performance |
| _gat | Google Analytics | 1 minute | Performance |
| _fbp | 3 months | Marketing | |
| tw_pref | Techwillow | 1 year | Functional |
4.Managing Your Cookie Preferences
You have several options for managing or disabling cookies:
Browser Settings
All modern browsers allow you to view, block, or delete cookies. The following links provide instructions for the most common browsers:
Note: Blocking strictly necessary cookies may prevent parts of our website from functioning correctly.
Opt Out of Analytics
To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on.
Opt Out of Interest-Based Advertising
To opt out of interest-based advertising from participating companies, visit:
5.Do Not Track Signals
Some browsers transmit “Do Not Track” (DNT) signals. Our website does not currently alter its behaviour in response to DNT signals because there is no consistent industry standard. We will review this position as standards develop.
6.Consent and Legal Basis
Strictly necessary cookies are used on the basis of our legitimate interests (and yours) in operating a functional website.
All other cookies are used on the basis of your consent. You may withdraw consent at any time by adjusting your browser settings or using the opt-out links above. Doing so will not affect the lawfulness of processing based on consent given before withdrawal.
Where you are in the European Economic Area or United Kingdom, or where other international privacy laws apply, we honour any additional requirements for valid consent, including providing granular consent choices where required.
7.Changes to This Policy
We may update this Cookie Policy from time to time. Material changes will be noted with an updated effective date at the top of this page. We encourage you to check this page periodically.
8.Contact Us
If you have questions about our use of cookies, please contact us:
Techwillow STEM Education Inc.
Privacy Officer: Anusha D’Souza
20 Baldwin St, Tillsonburg, ON
Email: anushadsouza@techwillow.ca
For broader privacy enquiries, please also see our Privacy Policy.